Shipping policy
Free shipping across Canada
All orders ship free within Canada.
Processing time
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
Delivery time
Most orders arrive in 7-14 business days after processing. Delivery times are estimates and can be affected by carrier delays, weather or holidays.
Tracking
You'll receive a tracking number by email once your order ships. Tracking can take 2-4 business days to update.
Multiple items
Orders with more than one kit may arrive in separate packages.
Lost or delayed orders
If your order hasn't arrived within 20 business days, email us with your order number and we'll resend it or refund you.
Address errors
Please double-check your shipping address. We can't be responsible for orders sent to an incorrect address provided at checkout, but email us right away and we'll do our best to help.
Contact
Email: somnaair@gmail.com